• Quality
  • Cost-Effective
  • Highly Responsive Service

Class Action Services

 

Pre-Settlement Consulting

Every settlement is unique. ALCS works with counsel and clients early in the process to design an administration plan tailored to the needs of the case.

Our consulting services include:

  • Timeline development and project planning
  • Settlement administration strategy
  • Notice program design
  • Website and call center planning
  • Media notice strategy and implementation
  • Claims process recommendations
  • Distribution planning
  • Cost projections and reporting solutions

 

Data Management

Effective settlement administration begins with accurate and secure data management. ALCS utilizes proprietary technology and proven processes to prepare and manage class member data efficiently.

Services include:

  • Secure, encrypted data transfers
  • Custom database design and management
  • Processing multiple file formats and layouts
  • Data cleansing and record deduplication
  • Class segmentation and stratification
  • Address and email locator services
  • Secure data storage
  • Compliant data retention and destruction

 

Notice Programs

ALCS develops customized notice programs designed to effectively reach class members and satisfy settlement requirements.

Our notice services include:

Direct Mail Notice

  • Postcards and letter notices
  • Single-page and multi-page mailings
  • Business Reply Envelopes (BRE)
  • Courtesy Reply Envelopes (CRE)
  • National Change of Address (NCOA) processing
  • Skip tracing
  • Return mail processing and re-mailing

Email Notice

  • Email verification and cleansing
  • Email appending services
  • Bounce processing and re-noticing

Digital and Media Notice

  • Online advertising campaigns
  • Social media notice programs
  • Print, radio, and television advertising
  • Digital display advertising
  • Text message notifications

Settlement Websites

  • Informational case websites
  • Online claims portals
  • Document repositories
  • Case updates and FAQs

 

Class Member Communications

Clear and timely communication is essential to a successful settlement.

ALCS manages class member inquiries and provides responsive support through customized communication programs that reduce the administrative burden on counsel.

Services include:

  • Toll-free case support lines
  • Interactive Voice Response (IVR) systems
  • Live agent support
  • Message response services
  • Multilingual support as needed
  • Inquiry tracking and reporting
  • Opt-out and objection processing

Our case websites can also provide:

  • Access to court-approved documents
  • Online claim submission
  • Secure document upload
  • Claim status and settlement updates
  • Frequently Asked Questions (FAQs)
  • Additional contact resources

Website traffic and engagement reporting can be provided upon request.

 

Claims Administration

ALCS provides comprehensive claims administration solutions for settlements of all sizes and complexities.

Our claims platform supports:

  • Online claim submission
  • Mailed claim forms
  • Faxed claim submissions
  • Supporting document uploads
  • Claims review and validation
  • Data capture and reporting

Whether a claim process is simple or highly detailed, our systems and quality assurance procedures ensure accuracy, efficiency, and compliance throughout the review process.

 

Settlement Fund Administration & Distribution

ALCS provides complete settlement fund management and distribution services to satisfy settlement requirements and court-approved plans.

Our services include:

  • Qualified Settlement Fund (QSF) administration
  • Tax ID procurement
  • Tax return preparation and filing
  • Settlement accounting and reconciliation
  • Reporting for counsel and parties
  • Distribution of settlement proceeds
  • Preparation and filing of required tax forms, including 1099s and W-2s

Distribution Methods

We offer multiple payment options, including:

  • Mailed checks
  • ACH transfers
  • Wire transfers
  • Zelle
  • PayPal
  • Venmo
  • Virtual prepaid cards
  • Physical prepaid cards

Alternative Distribution Options

  • Coupons
  • Gift cards
  • Discount programs
  • Vouchers

To enhance security, ALCS utilizes Positive Pay and industry-standard safeguards to help protect settlement funds and reduce fraud risk.

 

CAFA Notification Services

ALCS provides complete Class Action Fairness Act (CAFA) notification services.

Our team can:

  • Prepare CAFA notice packages
  • Coordinate review and approval with defendants
  • Obtain required court documents through PACER
  • Assemble and distribute notification materials to appropriate government entities
  • Track and document compliance with CAFA requirements

We help ensure that all notification obligations are completed accurately, efficiently, and on schedule.

Bankruptcies

Class Actions